Online Web Chat Software
Online Web Chat Software allows your web site visitors to chat with your company representative and have their questions answered instantly by clicking on a live chat button embedded on your web site.
Live chat utility provides online chat support for one or multiple customers and visitors simultaneously in real time and helps to excellent sales for your online products and live services support. Web chat application provides option to send offline messages when the web operator is not online or is unavailable on chat window. Live chat solution facilitates blocking mischief visitors from your web site enabling them to enter chat session.
Online Web Chat Software does not involve any monthly charges, license renewals headaches and does not require any setup fees or hidden cost. Just buy Web Chat utility once and own it for lifetime.
Software Working Features:
Online Chat Support: Supports website customer to interact with Customer care executive in real time.
Handles Multiple website Visitors Simultaneously: Software enables Operator to handle multiple website visitors simultaneously.
Operator-To-Operator Chat Transfer: Lets Operator to transfer chat to another Operator in between ongoing chat session.
‘Visitor is typing’ Indication: Allows operator to know when visitor is typing before sending the message.
Push URL Support: An operator has the facility to send Push URLs, which are, pre-defined URL of the websites for assisting website visitors quickly.
Visitor Monitoring: Lets Operator track each and every website visitors’ information including Visitor name, IP address, Arrival time and date, Browser etc.
Chat Session Email Transcripts: Allows operator to send live chat session details to the website visitor at specified email id.
Chat Backup and Restoration Facility: Facilitates to backup and restore Live chat session details at desired memory location.
Canned Message Facility: Canned messages are saved messages used when operator needs to respond customer immediately.
View Chat Conversation: Lets operator view chat history details including chat date, time, visitor’s detailed information and full text.
Block Selected IP Address: Facilitates to Block IP address if required by the operator to prevent chat from selected IP Address in future.
Software General Features: